Shipping policy

Thank you for shopping at Zohaib Collection! We strive to deliver your orders in a timely manner and provide excellent customer service. Please read the following shipping policy for important information regarding the shipment of your orders:

1. Shipping Methods & Rates

  • We offer reliable shipping services to ensure your order reaches you safely and on time.
  • Shipping rates are calculated at checkout based on your location and the size of your order.

2. Order Processing

  • Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).
  • Once your order is processed, you will receive a confirmation email with tracking details for your shipment.

3. Delivery Times

  • Delivery times may vary based on your location. Please allow up to 7-10 business days for domestic deliveries within Pakistan.
  • For international orders, delivery times may vary depending on the destination country. We recommend checking with your local postal service for more specific delivery estimates.

4. Shipping Address

  • Please ensure that the shipping address you provide at checkout is correct and complete. Zohaib Collection is not responsible for delays or missing packages due to incorrect or incomplete addresses.

5. Shipping Confirmation

  • Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your package.

6. Lost or Damaged Items

  • In the unlikely event that your order is lost or damaged in transit, please contact our customer service team at zohaibcollections@gmail.com immediately, and we will assist you in resolving the issue.

7. Customs & Import Duties

  • For international shipments, customs duties and taxes may apply based on your country’s import policies. Zohaib Collection is not responsible for these fees, and customers are responsible for any additional charges incurred during customs processing.

8. Contact Us If you have any questions or need assistance with your order, please feel free to contact us at:

  • Email: zohaibcollections@gmail.com
  • Phone: +923206993456
  • Address: Zohaib Collection, Corner St#7 Main Anarkali Bazar, Faisalabad 38004, Pakistan

Thank you for choosing Zohaib Collection! We appreciate your business and look forward to serving you.